My journey with Chick-fil-A started at Biltmore Square Mall in 1996 as a cashier. I spent the next two years working at that location until I had an opportunity to move to Sevierville, Tennessee and help open a Chick-Fil-A with my operator.
In 2000, I started working for Chick-Fil-A Inc. My new role was to help train and develop leadership teams at Chick-fil-A’s all over the United States. At the time, I had no clue that this prospect would springboard me into the next chapter of my career.
In 2004, I was given the awesome chance to become the Owner/Operator at the location that started me on this exciting journey, Chick-Fil-A at Biltmore Square Mall.
Over the next ten years as the Owner/Operator, my team and
I would have the pleasure of winning two Symbol of Success awards from Chick-Fil-A, which is a highly honored award given to Owners/Operators and their teams who achieve an increase in sales from the previous year. Unfortunately, on January 24, 2014 the mall closed, which led to another exhilarating moment in my career.
On April 3, 2014, my leadership team and I opened Merrimon Avenue Chick-Fil-A. Over the next three years our store would win two Symbol of Success Awards.
I cannot wait to see what the future holds as we bring new team members into the business and continue to make improvements for our customers for years to come.